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Category Archives: Changing The Culture
This Is The Way We Do It, But…
As we were reminded in a recent post a little over a week ago, being open to new possibilities can be rewarding. It certainly was for my daughter’s friend who came to realize that by implementing a different approach to … Continue reading
This Is The Way We Do It
My daughter Heidi recently returned from a much-anticipated backpacking trip. She and her friend had a great time—seeing some spectacular scenery in-and-around the Grand Canyon. For Heidi, it was the first time she had backpacked with this particular friend. Just … Continue reading
Professionalize Teaching ?—A Duke University Senior Speaks Out
‘We must become more professional’ is a mantra I regularly hear amongst both the for-profit and non-profit sectors. For instance, many have argued that management should have the same types of standardized professional requirements that law does. Whether you agree … Continue reading
Can We Tolerate Working With You?
In 1999 Whirlpool began a quest to go from one-product, one-customer manufacturer of washing machines to being the global leader of marketing and manufacturing major household appliances, with revenues over $10 billion. Today the Whirlpool brand is the top-selling appliance … Continue reading
Applying The Mind-Sets To Tough Meetings
Got a tough meeting coming up—one in which involves critical problem-solving, or one in which emotions may run high? If you’re like me, you’ll need all the help you can get. Here’s a tip. Assuming you’re dealing with a group … Continue reading
Status Quo–Part Three
Recently I mentioned that if there’s ever any confusion as to who the leaders are and who the managers are in your organization—just watch how they treat the status quo. Managers tend to make the status quo more efficient while … Continue reading
Status Quo—Part Two
In yesterday’s post we noted that managers tend to focus on making the status quo more efficient. In other words, whatever changes they make typically are more tactical in nature. These types of folks tend to act as custodians. The … Continue reading
Status Quo—The Key Differentiator Between Managers and Leaders
A new hire arrives on the scene full of enthusiasm and wonder. During the course of their business-unit orientation, the newbie’s coach spends the majority of their time helping them prepare for success. The gist of what the coach communicates … Continue reading
The Dreaded Heart-To-Heart Conversation With A Beleaguered Colleague
A colleague of yours (let’s call her Janet) isn’t meeting expectations—neither performance targets nor cultural norms. You know it…everyone else does too. What Janet is doing (or not doing) threatens the organization’s results. That means a lot of people (you … Continue reading
Where Are The Goals For Bettering The Culture?
Invariably the new year brings another round of business performance goals–mostly tactical ones. Too frequently what gets overlooked in that goal-setting process is the culture that drives performance. Establishing goals for the culture are important too–as i point out in … Continue reading
