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Organizational Consulting...

Cultural norms and change, two related topics, are areas we provide leaders with consulting support and custom workshops. We’ve learned that there are fundamental actions leaders can and must do to ‘connect’ with the organization at large. Changing behavior at an organizational level is no easy task and requires focus, energy, and commitment. We help simplify the process to help you get from ‘here to there’ with better results and less aggravation.


CULTURE

The impact that leaders have over behavior within organizations cannot be over stated. Each operating decision, policy mandate, and staff selection, as examples, sends messages about what’s important and valued. These informal but powerful messages establish behavioral incentives for the organization. Eventually those behaviors turn into organizational norms. The key is to have those norms support your business objectives --all-too-often they don’t. New norms often need to be established when:

  • The maturity, size, and complexity of the organization increases
  • Current norms aren’t adequately supporting the business objectives
  • The introduction of a new business strategy
  • An environment experiencing high levels of change

These are but a few of the situations that might warrant a leader to establish new, more productive norms. We work with you to assess where you’re at and where gaps exist. Most importantly, we help you define where you want to be in the future and define the norms that would be optimal in supporting your desired business objectives. Then we collaboratively develop a strategy to have the leadership begin shaping the new norms. This is not an event—rather it becomes a part of everyday business. Leaders play an integral role in the process. Creation of these new norms leaves a powerful imprint on the organization--something that can not only improve results but be a source of pride and satisfaction for leaders.


CHANGE INITIATIVES

Change is constant, difficult, and essential. Leading and managing change organizationally is one of the most critical factors that determine a leaders success. Quite frankly, most leaders underestimate what it takes to succeed at change initiatives. Subsequently, they often fail to fully ‘connect’ with the broader organization. This lack of ‘connection’ often creates set backs which severely impede the change effort. Examples of situations where change becomes an integral part of an organizational initiative include:

  • Process improvement projects
  • Reorganizations/mergers
  • Reprioritization of business objectives
  • Adjustments in work methods and procedures

These are just a few. The role that the leader plays is significant. There are many factors that can work against the leader—competing priorities, inexperience with change, their own emotions, and simple impatience. To a certain degree, it’s just as important to know what not to do as what to do. Before any leader embarks on a new initiative requiring change it’s important to have your eyes wide open and have the right resources available to support you. We provide consulting services and custom workshops to help you and your team through your change effort. It’s our objective to not only help you successfully succeed at change but accelerate the process.



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